Shipping Policy
Thank you for choosing recargas-sim.pro. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products.
1. Shipping Options
We offer several shipping options to meet your needs. The available shipping options and their associated costs will be displayed at checkout. These options may include:
- Standard Shipping: A cost-effective option with an estimated delivery time.
- Express Shipping: A faster option with a shorter estimated delivery time.
- Local Pickup: Option to pick up your order from a designated location (if available).
2. Shipping Costs
Shipping costs are calculated based on the following factors:
- Shipping Method: The shipping method you select.
- Destination: The delivery address.
- Weight and Dimensions: The weight and dimensions of the package.
The exact shipping cost will be displayed at checkout before you complete your order.
3. Delivery Times
Estimated delivery times are provided for each shipping option. Please note that these are estimates and are not guaranteed. Delivery times may vary due to factors such as:
- Location: Delivery times may be longer for remote or rural areas.
- Weather Conditions: Severe weather may cause delays.
- Carrier Delays: Unforeseen issues with the shipping carrier.
- Customs Processing: International shipments may be subject to customs processing, which can cause delays.
We are not responsible for delays caused by events beyond our control.
4. Order Processing Time
Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
5. Shipping Destinations
We currently ship to addresses within Chile. We may expand our shipping destinations in the future. Please check our website for the most up-to-date information on shipping destinations.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
7. Lost or Damaged Shipments
If your shipment is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible. Please retain all packaging materials and damaged items in case the carrier needs to inspect them.
8. Customs, Duties, and Taxes
For international shipments, you may be responsible for customs duties, taxes, and other fees imposed by your country. These fees are not included in the purchase price and are your responsibility. Please check with your local customs office for more information.
9. Address Accuracy
Please ensure that you provide an accurate and complete shipping address when placing your order. We are not responsible for delays or misdeliveries caused by inaccurate or incomplete addresses.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us through the contact information provided on our website.